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You failed. I was second that morning. I thought my tire pressure sensor was busted so walked over to the mall and waited patiently. He said 2 hours. So when 2.5 hours came I walked back and... More

My car had a nail in it last night where I went to Costco for assistance but they only filled it in and said it was still safe to drive until tomorrow and to have me come back then for them to... More

Poor communication. Poor staffing. Disastrous workflow. Always long lines, mainly due to staff having to spend time on phones instead of assisting the people already there in line. You won't know... More

The most exceptional service! Costco is a known wholesaler that sells by volume but with the kind of personalized service you get at the tire center, you'd think you were at a local shop! Huge... More