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Garbage product. Bought expensive transition lenses and a decent frame. Lens kept falling out had frame repaired twice. Now lens popped out and I cannot find it. Costco says, Too bad, so sad.... More

Had the displeasure of speaking to rude, short, and aggressive optical department female staff member. Time to retrain for customer service. More

I went to Costco Optical at Willobrook on Sunday Feb 11th around 2:30pm and had the displeasure of speaking to rude, short temper, and aggressive optical department female staff member, I think... More

Misleading Sales Tactics I recently had a highly disappointing experience at the Costco Vision Center, specifically due to the sales tactics employed by David, one of their staff members. I feel... More