Maria D.04/22/24I went to Carmax Burbank with my brother last week to purchase a car that we had been discussing with their sales person, Galo. I wanted to give a special shoutout to Galo. He was our salesperson,... More
Colin F.05/21/24Had car appraised, good for seven days, came back next week to sell it, all the documents ready to go... We were told it would take 2 1/2 hours to process the paper work. No loans or liens on the... More
Martin P.05/17/24Great concept, online offer great. Going to the facility is short of a nightmare. You can wait hours, even with an appointment to finish the transaction. I would say as bad as buying a car.... More
Parsa T. Z.05/12/24They have no Common sense and no respect for customer time. : these less-than-Robots, dragged us to their lax facility 3 times , each time asking for a new document and finally did not go through... More
Hyunah L.03/04/24Honestly, it seems like no one wants to work here. Make us wait forever after giving me a call and said,oh are you still here? So I said, yes. Still waiting. The people here expected me to leave More