Cesar O.05/01/24On time deliver, my mattress was in perfect condition, the delivery persons were very professional and even came earlier than planned. I got a voice mail telling me the dated and time that it was... More
Joe L.04/11/24I was told I'd get a call the night before to confirm. I did not. I was told delivery would be between 1 and 5 PM. It was not. I called Direct Buy at 6:30 the night of the delivery to see if they... More
Michael C.01/29/24AVOID. Days late delivery, long waits for customer service, difficult to arrange a shipping date (even after they didn't show-up on the first day you schedule with them) and Customer (dis)Service... More
Oh W.12/13/23The delivery men are awesome! Delivery 1 Damaged Delivery 2 Damaged Delivery 3 scheduled for 5pm-7pm - arrived at 8 am. Made me late for work. Communication is horrible and frustrating. No rep... More
Sue K.05/22/24I had a large sofa delivered. The delivery guys were awesome. Called me several times to keep me updated on the delivery. We're both so helpful and friendly. I was more than happy with them and... More