Jay S.11/29/12Great pet store! Aisles are clean and well organized. Employees are pleasant and occasionally knowledgeable about pets. Prices are good when items are on sale but other pet stores in the area... More
Sara W.09/25/21Store was clean, however that is the end of the good part of this store, went in to purchase fish, the guy who waited on us, was rude, and appeared as though he wanted to be anywhere but there, he... More
Peggy H.08/26/20We made an appointment at the Petsmart in Bristol, VA 3 weeks ago for grooming. Been going there for 5 yrs. Her appt was at 9:00am today and would be done by 12pm. At 12pm she just got onto the... More
Lexie B.06/03/20Went to PetSmart on Sunday, May 31, 2020. Was very disappointed 3/4 of the customers were not wearing a face mask. I would think PetSmart would be interested in protecting their customers and... More
Jeff S.02/16/20Took my dog in for grooming, paid around $80 for the service. I gave Peery clear directions on what needed to be done and told the groomer that she has a few mats around her ears and neck. I... More