Property Management, Real Estate Brokerage
Website: citadelnyc.com
Phone: (646) 654-0722
Cross Streets: Near the intersection of E 13th St and Avenue A
513 E 13th St New York, NY 10009 477.41 mi
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3.0 16 reviews
Citadel is the management company for the small condo building I live in. While they have managed the building for a few years, I have been on the board since Aug 2014. We have had some issues,... More
I own the largest unit in the condo building which they manage. And I literally cannot get them to return phone calls or answer emails. It's truly amazing. And this is for important stuff, like... More
Terrible customer service and property management is all about customer service. Mark is non responsive. He acts like he has a million other things he would rather be doing and you are at the... More
One of the worst property management companies I've dealt with. Extremely non-responsive, even about critical or near emergency issues. You have to follow up constantly to even get a response, and... More
Really terrible customer service. I was both a resident and a board member for one of the buildings they managed. The two firm owners were argumentative to the point they would yell and scream... More
