Lea F.02/24/15Citadel is the management company for the small condo building I live in. While they have managed the building for a few years, I have been on the board since Aug 2014. We have had some issues,... More
Peter S.11/30/21I own the largest unit in the condo building which they manage. And I literally cannot get them to return phone calls or answer emails. It's truly amazing. And this is for important stuff, like... More
Mike M.10/02/20Terrible customer service and property management is all about customer service. Mark is non responsive. He acts like he has a million other things he would rather be doing and you are at the... More
Samantha R.10/12/20One of the worst property management companies I've dealt with. Extremely non-responsive, even about critical or near emergency issues. You have to follow up constantly to even get a response, and... More
Lu A.01/09/17Really terrible customer service. I was both a resident and a board member for one of the buildings they managed. The two firm owners were argumentative to the point they would yell and scream... More