Elizabeth P.01/12/15Terrible customer service. I called in early December because some of the rooms in my house had no heat, and we had some leaks in our system. I was told I would be transferred to set up an... More
Kinnie I.09/26/20When the pilot flame in the gas fireplace refused to start, I had to call a professional. I was referred to this business from a different fireplace vendor, as they would service my particular... More
Salvo A.04/03/23Woke up Sunday morning with no heat, since our home is a new build with Marrano homes and the furnace was installed by TRS I called them (moved in 1 1/2 yrs ago). When we moved in I was given a... More
Chris W.09/29/22We bought a new home several years ago and TRS was the installer of the furnace and fireplace prior to us moving in For Marrano Homes. After we moved in we decided to add Air Conditioning to our... More
Brian G.07/13/20Like all the other reviews posted here, they have TERRIBLE customer service. My wife and I called about 6 times each over the course of 24 hours before we received a callback regarding our AC... More