Samantha S.07/31/23My friend and I rented a car after flying into Grand Rapids to attend a festival. The service was quick and friendly, despite the long line. The car was clean, and exactly what we needed. During... More
Kris R.05/31/23We rented from Avis for the Memorial Day weekend and, although there were a lot of customers who couldn't get cars, especially with Budget, we got ours (and an upgrade). I know the staff was... More
Breanne H.10/03/23I pre-paid for a rental and when I arrived at the location they stated they had no cars to satisfy the rental--that I already paid for. When I called customer service, they seems careless as if it... More
Jeff V.06/12/23We rented a car from this location just this past week. Stella was the woman who helped us out. She is FANTASTIC! Helpful, friendly and polite; traits you just see very rarely in customer... More
Mike B.05/23/23I reserved a vehicle in the morning and got a confirmation for the afternoon of the same day. I specifcally went to Budget because it appeared I could get a vehicle same day. I called the Budget... More