Julie T06/19/24When I travel, I always seek out Marriott properties. So when I found myself in Bedford Massachusetts, this was one of the few options. I made a reservation weeks before my arrival. I am Gold status.... More
Tess2010Seattle06/09/24Although a nice, large room with plenty of space for our bags and a nice terrestrial view, there were puzzling oversights that rang of untrained staff and lack of hospitality. There were no pillow... More
Joseph M05/28/24double queens not ready upon 3pm arrival...took double queen ADA room instead...no towels in room...no batteries in clock...toilet barn door was almost un-closable, which would have been a problem for... More
Kenneth S05/18/24I am a very long time Marriott customer. I had the worst experience with the desk and manager at Aloft, Lexington. They were the opposite of what I would consider customer relationship. I was charged... More
Judy S05/11/24They stole my item that I left behind in the room. There was a tracker on it and after several attempts of calling them they said they could not locate it and now the location is no longer being... More