Mac W.11/02/23I worked with Krista Sena, salesperson, to purchase several Pella architect series windows. She is smart, pleasant and responsive. The window were custom sizes, colors and detailing needed to be... More
Carolyn C.12/25/23I waited 3 months for my review. First I give them 2 stars for the quality of the product. For the staff at their offices- I would give them a minus. I am a retired Construction Project... More
Jerome P.06/21/232 months later, the service person shows up and is very courteous young man. Told windows are too old for parts. I bought the house new in 2005. Service person told me to call a 3rd party... More
Keely C.04/17/23Well, another technician, another half day of work missed, another incorrectly ordered part. Technician said it would be about a month for the corrected part, and that he would alert the... More
No M.02/24/23Pella is the worst. We ordered them last June!!! The doors arrived at the warehouse in October. The half assed installation is a joke. Started the end of November. Continued in December. They then... More