Dean M.11/18/15First went to Enterprise down the street. They only had one car at this location, and it was reserved for someone else. They called their other location, and they didn't have anything either. So... More
Philip J.08/15/22***Kyle Stephans is the worst Hertz manager on the Planet. Period*** I never write posts, but the experience Kyle provided me today definitely warrants one... On Friday August 12th 2022 at... More
Bianca A.10/15/21This review is about Kyle only. Kyle, thank you so much for taking care of me today. 8 times is the total number of times I called and spoke to him. He was great! Walked me through everything. In... More
Essie M.06/04/21I reserved a car with Hertz in Gurnee, Illinois more than six weeks prior to my scheduled trip from California to Illinois to help take care of my elderly mother. After landing in Chicago, I... More
2F J.12/18/17Exceeding slow to rent and return. Had to walk around the dealership at my reservation time to find an agent. Rental contract stated the tank was full at pickup. When I got in the car, after the... More