paul w.08/11/12We were insured by Valley Forged many years until these company took over. I was making my payments online for many years until they decided to change their address? Then I received a notice that... More
Linda J.04/02/18this company should be investigated. Very rude representatives, sitting here holding the phone waiting on a supervisor 21 minutes and counting. This is ridiculous. More
Nancy S.04/06/21If I could give this company a rating zero stars, I would. It doesn't deserve even one star. The representative we dealt with was RUDE, disrespectful, unprofessional and totally unwilling to... More
Ricky M.08/03/16Horrible customer service, or maybe it's just a horrible company. I've had a policy with them since 2003 or so, so I called Jackson to get the fine-print details of my policy. They forwarded me... More
ann c.09/12/12I ran into a similar problem as the other reviewers. Customer service is terrible! I called because my current policy is running out soon I wanted to take out another 10 yr term policy to get me... More