Whitney J.12/14/23Fran's made my in person experience right by sending me hot chocolate since I wasn't able to purchase any in person. I tried it last night and it's very high quality chocolate shavings with a very... More
Cece Y.04/14/24This chocolatier can be accessed from within the Four Seasons hotel, as well as outside. I was warmly greeted with a sample of one of their truffles and chatted with the associate who made... More
Karin H.03/20/24March20,2024 noon. First, I came in and no greeting. I was the only customer in the store. No greeting from other employee as well. About 5 mins after, this middle age white male store clerk in... More
Sai M.04/16/24Great chocolate shop, love their hot chocolate and keep coming back for it whenever I visit. More
Nooshi B.04/02/23Decadent and wonderful. Frans is located near our hotel and I overheard a passerby mention that Fran's is Obama's favorite chocolate shop, so when I heard that I knew I had to pop in. Thee shop is... More