Russell B.12/30/15Excellent customer service. We needed to change our rate plan, as we were going one way only, and the new rate was less expensive. The reps had it done in less than a minute, and gave us a... More
Kaleigh W.06/17/23I don't want to say National ruined my vacation, but they kinda ruined my vacation. First, I booked a car for 5 PM. I was 15 minutes late, which is on me. But when I showed up, they were... More
Jason M.12/04/22Beware! Even with a confirmed reservation, they might not have a car for you. They waited to tell me until I arrived at the airport. My number and email is in the reservation and my Emerald... More
Brandy P.10/11/21This is an airport location operating like a branch location. Save yourself the headache (and possible extra spending on a rideshare or a taxi) and fly into DTW or GRR and drive! Beware if your... More
Katie S.03/17/20I was just on hold for TWO HOURS to National Car Rental toll free number, when the call hit the TWO Hour marked it disconnected me. Oh they are horrible i will not do business with them again. More