Jeffery H.09/07/18I had an issue with my DLP television. I called an answering service and set an appointment. While waiting the couple days I read about troubleshooting and the cause might be the door that... More
Scarlette H.12/12/22My TV was not working and Samsung sent out this repair person. From speaking to the kind woman on the phone to the repair person who came out, it was a great experience. I highly recommend them if... More
Somer S.10/27/22When I first submitted a Samsung support ticket, I had zero expectation of actually getting my TV fixed. The same day I submitted the ticket, I received a call from Nancy at Hi Definition. She... More
La'Korra M.06/03/23Nancy was my first point of contact and she was very polite, knowledgeable and informative. She followed up with me about my appointment time and date and answered all my questions. Hieu was my... More
Ana R.06/26/22We've used them in our home several times to fix different TVs and it's been the same technician (Hui I think was his name, sorry if I misspelled). He is fantastic. Always on time, always... More