P S.02/08/23BEWARE: THEIR COVID TEST REIMBURSEMENT APPROACH IS CLEARLY DESIGNED NEVER TO REIMBURSE YOU. Overall, BCBSAZ (up in Prescott) has been okay. I've had my issues with them that have caused me to... More
ScotandAmy R.03/31/243/12/2024... You are unable to reach a real live human to discuss claim issues. That is absurd. Their AI computer phone system is abysmal. Denied a hyaluronic acid injection (Visco, Synvis,... More
Dave W.05/16/24Socialized health care. Finding a doctor in network is nearly impossible and once you do you need to make an appointment several months in advance otherwise they refer you to urgent care or a... More
Lisa L.04/11/24Its actually 0 Stars but you have to choose at least a one star. Member Services told me I have to find my own doctors, wouldn't help me find any provider. Then I was told a Case Manager would... More
Keith N.06/13/23As with others, I would give negative stars if I could. I've had health insurance with 4-5 other BC/BS companies and none of them had trouble with basic claim processing and having a truthful... More