Michael S.06/28/22Company pricing is fair and courteous. They don't always answer the phone, but worth calling back to get their service. John is an excellent, knowledgeable and courteous technician, it would be a... More
Ann W.05/18/21John, Empire Air Conditioning and Heating Technician, was very courteous, friendly and professional. We appreciate his expertise and knowledgeable in diagnosing the problem with our air... More
Jessica S.06/26/18In a new home and air conditioning went. Contacted the warranty company and got 2 other local businesses to say the next appointment would be next Thursday! (9 DAYS) with weather over 110! 2... More
Tom C.09/11/17Asked Empire to recharge 410a minisplit. Service rep didnt even know you have to turn refrigerant tank upside down so valve is on bottom to get liquid not vapor. Cost me $75.00 to tell him how to... More
Jackie E.10/18/17The top of our heat pump was cracking from the motor mount and making terrible noise. I had another company come out and was told that our heat pump was old and couldn't get parts for it and that... More