Eric T.01/30/24Went in to the Santa Rosa location to get the neck on my acoustic adjusted and they did it on the spot for a great price. Guitar feels great now and couldn't be happier with the service and pricing. More
Ralph S.02/06/23I can't say enough about the staff here! These guys go out of their way to make a great customer experience. They treat you like family and know the gear well. Very impressed by all of the gang.... More
Dennis V.09/02/22These folks are great. They are polite and helpful in the store. Happy to get you a cord, strap, tuner, etc. to try things out. They are responsive to email, phone and text. They follow up on... More
Rusty S.08/30/23It is a candy store for the kid musician in all of us! The staff is always friendly and attentive, they have what you need on hand and if not are willing to get what you need. Much better than... More
Brian D.06/27/22I just sold back my Taylor 214ce plus back to BAL, paid 1250- got 400 after 6 months.Mint condition with a flawless users guide and case. I understand that it's business but it will sell for... More