Kimberly M.05/20/24Silvio was so helpful! I didn't feel pressured. He explained all my options and answered my questions. I really appreciate the time and care he took with me. I highly recommend him! More
Daniel SJ H.06/12/24I recently had my Volkswagen serviced at Serramonte Volkswagen. The team did a great job, but I was really impressed when they noticed my missing floor mat during the service. Without asking, one... More
Robert P.01/10/24At least one driver on the staff drives aggressively and dangerously. Last week, I was charging at the Tesla Supercharger at the top of the Serramonte Mall parking structure. For those who are... More
Alan J.06/14/24I ordered (and paid for) a part that, as I later learned, arrived 6 days later. Although I received numerous calls asking for me to review their service over the next week, I never received... More
Nathalie J.06/10/24I had to bring my car back because some additional parts that I needed came in. Once again, Dezmond quickly communicated with me and was super understanding and accommodating with my demanding... More