Topher T.11/03/21I have trying to get parts for my CPAP, but get the run around. I was told I didn't have an account, the next time I was told I needed to order through a third party and hung up on and then I had... More
Charley B.09/10/20My CPAP mask ripped. So, I reached out to Medical West to order a replacement. Unfortunately, my experience was not a good one. I called and gave my info. Then I let them know what kind of mask... More
Trish D.06/19/23Wow! All the terrible reviews! Not my experience AT ALL! I lost one of the magnets for my headgear - so I called but the new headgear was not available (meaning insurance wouldn't pay) so I... More
Joan C.09/22/22Terrible, horrible service. Use someone else if possible. I call and am put on hold and sometimes disconnected. My supplies are not sent in a timely manner. I started using a CPAP machine in... More
Doug B.08/08/22The staff support is generally good and when you get them on the phone courteous. The wait time can be an issue, but this may be because of staff issues. More