Seth D.02/15/24I truly appreciate the quick turn-around in getting my car fixed. Brock was adequately responsive as well as pro-active with updates. One thing that I was not pleased with was that my car was... More
Brenda J.12/11/23Optimist that I am, I'll imagine the repair work will be as excellent as my initial experience. Backstory: my Honda Accord was minding its own business parked in a Panera Bread parking lot. I'm... More
Katie R.05/11/22It wasn't awesome to have to deal with a collision repair in general, but I was really pleased with my experience with Penske Collision. The estimate process was very easy (I did it all online),... More
Randy W.02/10/21They did a good job, but dealerships bother me with their lack of ability to tell you how long something is going to take. The estimate had 10 hours of labor but I was told it would take 4 days.... More
Kelli P.08/11/20My biggest problem is the customer service or the lack of. I had to call to check status of the repair. When receiving a call back, the service manager Mark sounded annoyed and inconvenienced.... More