bonuspoints201605/29/24Received a Suite Night upgrade to a two-room suite with a sofa, separate TV, fridge, and microwave. Other platinum Bonvoy benefits included late checkout (I used a post-it-note to remind housekeeping... More
_jolifestyle_05/20/24Horrible experience. I booked 2 rooms with a city view. One of them should have two double beds with a city view. For the first 30 minutes, the receptionist explained that two double beds meant one... More
AlinaS_NYC05/19/24We have stayed in many hotels over the years but have never had an experience as horrible as at Sheraton Brooklyn. The hotel advised us they would need to charge the business debit card for some small... More
Todd J05/06/24If I could give zero, I would. The review is for the staff. They are narcissistic and abusive. They don't provide any level of service beyond absolute worst. I couldn't get basic services like soap... More
Jsbpgh05/04/24There was no hand or face soap at the sink. I had to use the soap dispenser in the shower to get soap to wash my hands. I stopped at the front desk twice. Each time they told me they would have soap... More