JoannaS5109/05/20My first encounter should have framed the context for our arrival. I had an IHG member rate for substantially less per night and (wouldn’t you know it), the website “couldn’t process my request”. I... More
mkcurran11/21/19The location of this hotel just off of I-435 made it quite convenient for coming and going. The room was clean and was mostly nice and quiet. The staff were always smiling and friendly. The pantry was... More
918PuertoRico03/25/19We picked this hotel specifically because of the good reviews but boy were we in for a surprise. This place is in dire need of a facelift for starters. Second, we waited almost 15 minutes at the front... More
Shetara S12/14/18I had to recently and am currently staying in this hotel because of a personal situation, since I've been here it has been pleasurable, clean and the staff have been excellent as well as very... More
Ian O07/28/18Craig, who manages the lounge, is wonderfully charismatic and polite. Upon entering the lounge he greeted my family and I with a warm welcome and an award winning smile. Remained calm being able to... More