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Tha morning of Christmas Eve I was cleaning my glasses and one lens fell out. I couldn't find the missing screw. My regular optical service was closed, called Costco and they said come on down.... More

The optical manager is extremely rude and condescending. I found glasses I like but left without purchasing because if her. Costco customers deserve better. Try a little kindness More

By far the worst customer service experience I have ever had. I will cancel my membership and go across the street to Sam's. More

I usually love everything about Costco but their optical department (not the optometrist) is less than stellar. I faxed them my prescription since that's the only they accept them, then you have... More