Andrew H.01/18/24Ordered stair parts and accessories for one of our jobs through JMP and everything came on time as expected. t There was one minor issue, which they quickly resolved, making the experience very... More
Matteo N.05/25/24Took 44 days to ship iron balusters (that's just to ship it... excluding delivery time). I had inquired about the order multiple times over the weeks, then eventually cancelled the order before... More
Charles S.03/10/24Should have read these reviews before spending thousands on my stair parts. Promised ship date came and went. Nobody at this place seems to care, Finally after bugging them with emails and... More
Martina S.03/29/24You wait forever for the products. When they arrive, they are discolored (prior experience). And you need a PhD degree in understanding the two separate but colliding shipping policies - one for... More
S J.05/02/24The most frustrating company to work with. Lied on multiple occasions regarding shipment inventory. Every person you talk to has a different story. Took them over a month to ship out part of my... More