Jacob D.05/19/24Rental car facility is off-site from the airport, but the shuttle bus drops you off directly where you need to be. As an emerald member, we were dropped off right at the spot and able to choose... More
Joe S.06/23/23Worst Bus Service I've seen. I hate offsite rental locations! They add so much time to your journey. When I arrived at DTW, I made my way to the Rental Car busses and each company has their own... More
Tram N.02/21/23My company has a deal w/ Avis, but after having to be in line for over an hour each time I'm in Ann Arbor, I am grateful my colleague told me to go w/ National. I forgot that I'm part of the... More
Hood I.11/18/23I went to pick my reservation. Walking around the Executive aisle to see what kinda vehicle would fit my desire . Minute later I was approached by a guy telling me not to walking around in a very... More
Elmer A.08/22/23I used to be a Hertz loyalist but I have been burned badly by Hertz in DTW so much lately (long waits despite status and lack of cars), that I decided to give National Car Rental a try. Prior to... More