Margaret O.08/25/24Just bought a car from Serafin. He was knowledgeable, helpful, easy to work with. Made the process smooth and wasn't too hard to come to an agreement on price. Staff was friendly and dealership... More
Daniela I.06/17/24On Saturday I visited the Mercedes dealership in Naperville for the 3rd time, after one of their parts associates provided me with the wrong wheel lock. Which in turn wasted my time going back and... More
Dexter B.08/14/24the service department (as majority of reviews say) is awful. They are slow. Not friendly. Slow. And most of all not very informative or customer service friendly. Both times I had to come here... More
Arianne J.09/27/23No need for a long story. Gil sold me a lemon and then ran away when things got heated. General manager must be fine with this type of thing, because he cares nothing about the fact that they... More
Dean D.12/29/23Dealership, Service Advisors and GM have all turned a blind eye to me. Purchased a vehicle from them CPO, with service package and warranty to 100k. Brought vehicle in prior to 100k stating there... More