M M.08/29/23Waited 45 minutes, nobody showed up. Today I called ADT to get an evaluation, because, so I was told, I am in a custom home area. The person on the phone, Martin, was very helpful, this is why I... More
Joyce M.03/08/24Worst customer service ever. Was scheduled for a defeated control pad to be changed. ADT didn't show up for the first scheduled appointment nor did they call us stating they would not be coming.... More
Constance E.02/13/24I would never recommend this company to anyone. I agree with other customers: ADT SHOULD BE OUT OF BUSINESS. When I discontinued services, they deducted an unauthorized cancellation payment. I... More
Susan O.05/22/23I THINK THIS COMPANY SHOULD NO LONGER IN SERVICES. i am called in April 2023 to cancellation my service reason the communication my alarm system never working. They fix charged me the fee $98.98... More
David M.10/27/22Horrendous Company. Do NOT use them. Their customer service is atrocious. They swear at the customer. And in trying to cancel a contract, I had to waste over an hour on their web site, their BOT,... More