Melissa S.01/09/24The posted flight times kept changing, from on time to delayed, to on time and back to delayed. Thankfully they weren't too delayed. (We ran to our next flight and made it.) The ticket checking... More
Carla C.11/02/22Obviously hard working g staff are hampered by some procedures United puts in place. plenty of passengers waiting in line and nary a staffer to assist. *yawn* yes, it's oh-dark-30 as they say,... More
Carin B.12/02/23Got what I expected...on time, drink and a snack, no surprises. Thanks for getting me home for thanksgiving. More
Willy W.01/25/24We booked our honeymoon trip 4 months in advance & had our seats together but when we got to the airport, they moved us. Its not our fault that families didn't select their seats as they purchased... More
James M.01/21/24Last time ever flying United. Fare was purchased thru work, no way to do anything other than basic economy. Then try to check in and it says I have to check in at a kiosk because I have no bag.... More