Tasha P.05/15/24I rented a car from Hertz online in October of 2023. When I picked up the car, I didn't realize that it was an electric car. I had never used one before, but I went ahead and took. The car only... More
Denise D.09/06/23This location is horrible. They called me the day before my reservation to tell me that they do not have any cars available for that day. I asked if there was anything they could do because I... More
David S.07/10/23Unorganized, I had a 2 o clock company rental reserved and when I arrived at 1:45 there were no cars available and I had to wait 2.5 hours until I got a vehicle. Needs better management. More
K. L.07/27/23Staff at the Sonic Drive-Winchester HLE location called me at 5:56 the evening before my pick up at 8 am for a business trip, and told me that this location and all their others in memphis, do... More
Eric D.05/18/23Don't count on Memphis Airport Herz delivering at reservation time, prepare for 2+ hour wait. Had a reservation but did not receive a car for 90 minutes. Booked with same Hertz a couple months... More