Cara H.06/22/21Tonight 6/22/21, I experienced the most amazing service from an airline employee ever! I had to pick up a blind young lady and her airplane arrived 30 min early. She called and asked where she... More
Dan E.02/16/24I really expected more from American Airlines today. I'm a hard person to anger and I got close to thinking about behaving badly (yelling, slapping a fool). Luckily, I'm a classy guy and I'm... More
Elena M.11/15/23They called the night before our flight was to leave early morning to let us know we wouldn't make our connection due to delays. Paid about $100 more per ticket (3) to leave from Goleta. Had to... More
Tak S.10/10/22During COVID, my wife and I had to cancel a trip to Washington DC in 2020. Now that we are ready to travel, we were told that we had to use the travel credit by the end of March, 2022. I was... More
Brian C.06/30/199:40 am flight delayed then cxld after hours of waiting. They said a 30 min delay at first. They do t have mechanics in SB. 1st mechanic arrives and says he's the wrong mechanic. Now have to... More